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  Location: Dallas, TX, US
  Remote: Hybrid or remote
  Willing to relocate: No
  Technologies: Linux, AWS, (especially EC2, EKS and ECS) Terraform, some Bash, Python and SQL, anything that is needed to be learned Support-wise
  Résumé/CV: https://www.linkedin.com/in/billbanksjr/
  Email: bbnksjr <at> <yahoo> <dot> <com>
Looking for: Technical Support / Cloud Support Engineer / Site Reliability Engineer (SRE) / Data Engineer (Associate/Junior)

Hello there. I am an experienced professional who spent quite a while with AWS Premium Support supporting Site Reliability/DevOps/Cloud Engineers and Developers at a global list of enterprise companies and Amazon internal teams to restore uptime of mission-critical applications; providing consulting and architectural guidance as needed. I have proven track record in analyzing, troubleshooting, providing problem resolution and root cause analysis to complex technical issues from the OS through full stack custom applications in production environments.

I think that I fit well into most Support roles but want to eventually move into a role that is not full time customer facing, like Operations Engineer, SRE or my new interest in Data Engineering.





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