That's usually not "a customer", it's either THE customer, or at least a strategic partner with which the company roadmap is discussed. I'm think bounds like Intel and Microsoft, or Apple and Foxconn.
Is the correction approach best, here? Of course at most companies that’s a ton of revenue! I can confirm at Google 10-100M yearly spend didn’t get you roadmap insight. Can’t parse second half of the comment, (bounds = boards, maybe?) but if we’re talking companies of that size, 10M-100M is almost assuredly _not_ getting you a front row seat to R&D.
That's usually not "a customer", it's either THE customer, or at least a strategic partner with which the company roadmap is discussed. I'm think bounds like Intel and Microsoft, or Apple and Foxconn.