At $job and $previousJob we (the devs) were never given time to properly keep the documentation up-to-date. It didn't matter that people were asking the same questions and discovering the same things again and again.
Now, at $job, there is a top-down directive for quickly documenting every part of every important workflow and every idiosyncrasy of our products.
User plugs "PracHub" constantly, but their profile page doesn't show those comments. Sometimes they post lazily, just pasting a link. Other times though they post as if they've stumbled upon this service by accident.
Neither me nor my friends ever worked at such companies. C-suite sets direction in a stategic way, department heads (or whatever, managers between C-suite and you) set tactical goals, product managers think up "things we should do", and product teams deliver those things (and manage this delivery together, e.g. timelines and such).
It would be ridiculous for a CEO, or really anyone who's not my manager, to ask the team personally to do anything. If they had an important task they'd have to trade-off something else from the immediate backlog, by going through the product manager.
Even in small companies you generally have a PM in front of a team.
Hm. It's unclear if the second comment is in good faith. If it's not, it's OK for it to be deleted. In my opinion there is a huge problem with Reddit mods: they are perceived as draconian, yet they actually remove only 1% of bad comments. It's pretty much impossible to moderate successfully on a per-comment basis in any sizeable community. So, the mods only moderate submissions.
It's because you can't reasonably put everything in the rules. They would be thousands of words and still have holes and special carve-outs, _and_ users will still argue about rules application if you say your rules cover everything.
It's more reasonable to have "a spirit of the law", so to speak.
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