I missed the edit window before noticing the completely fair flagging of this post, so I'm going to try again, this time, following the rules I have now read more recently and carefully. Sorry folks, second post, new norms. This is what I wish I'd posted:
I don't think their current team thinks about the product website very much. I think this has become even more true since the Broadcom acquisition, but even before that, they still had - and have! - a banner about being "here for you in these unusual times." It's from early COVID times.
As of this writing, their latest blog post is about _adding PayPal as a payment option._
It's from December, before the Broadcom deal closed. I think "add paypal" and "eliminate non-enterprise paid tiers" are different enough as product directions to illustrate the impact of Broadcom's thinking on the product.
For anyone coming to this conversation later, there's a site at talk.storytime.solutions dedicated to talking about Pivotal Tracker alternatives.