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It’s been a minute since I wrote a technical blog post about FireHydrant, but I think I’m making up for it with this doozie. Check out how we structure our integration architecture in a way that’s allowed us to release a new integration every month for the past three years.


firehydrant.com has a free tier that allows people to open incidents from Slack. It also includes the service catalog, runbooks, and status pages.


Yikes! Never like seeing that. Can you email me directly and I will get this sorted? robert@firehydrant.com


Tickets #1452, #1454, #1588. Was told "the account has been removed" on March 22nd, but I continue to receive "Last week on FireHydrant" emails specific to our org, most recently on May 29.


Thanks, emailed you as well. Sorry you ran into this!


I'd checkout FireHydrant, but I'm biased ;)


Yeah, there are definitely already products in this space, but we're already invested in Grafana, so it makes sense to lean in that direction, even if it meant a little custom work on our end (though it looks like that may not be necessary now)


Disney bought one of the most successful video streaming companies in the world to drive Disney+ called Bamtech, they didn't start from scratch at all - https://www.forbes.com/sites/maurybrown/2017/08/08/disney-ac...


This feedback is great and very appreciated.

With the other competitors I get the point of targeting smaller customers. With that said, I think a point might be missed with what I'm trying to accomplish with this initially: Context being lost through engineers finding things. Metrics, logs, traces, etc all don't tell a root cause when its a new incident. That's usually a human putting 2 and 2 together. When that happens it can be lost never to be seen again (the trail of tears getting to the solution).

This is a super early release and this feedback was invaluable so thank you very much! There are plenty of ideas I'll be implementing in the coming weeks now that this first release is finally out of the way.


Noted, did the features page hit that marker for you if you dont mind if I ask?


On mobile I didn’t even notice the features page hidden behind that hamburger menu.


On iPad, portrait, the CSS on the features page needs fixing. Things flow incorrectly.


Quick thoughts:

* Features page has more screenshots snippets

* Is pricing monthly? Doesn't say.

* A slightly more usable Free tier might entice more trial sign-ups.

* Another tier between Free and Candle would probably fit more freelancers and small teams.


Great feedback, thank you!


I promise its a joke. I work with this gent and we were frustrated with some specs so he said he was going to make this. haha.


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