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They can believe it because as I sat in bed thinking how much talking to someone in confidence has helped me, I thought that maybe others might be able to benefit from the same feeling. I have absolutely no interest in what is discussed in these sessions, just that they happen at all, if people are interested in doing so.

I disagree about the point that trusting in a company-hired therapist makes one feel less comfortable than confiding in HR. If I broke up with my girlfriend, I'd hope that the confidential conversations had with a trained therapist would prove more fruitful than a conversation with HR.

I came up with this idea because it helped me, and not primarily because it is best for the company. I care enough about the people I work with that I'm happy to support a free service that might help others too, if they want it.

Thanks for the comments. It's an interesting issue that remains an important subject not just for companies, but society in general.

Jerome


Having someone neutral to talk to is important - even just for the simple fact of verbalizing to process it.


I think you've certainly got under the skin of the effect with these thoughts. As you say, the hardest thing might be the initial requirement to convince practitioners of whatever system you're designing to not focus on the reward to the extent that it dissuades them from opting in in the first place.

Thanks for the comments. Ps the content on coglode.com certainly has application to areas like marketing, but it's more broad than that, with a focus on product and behaviour system design. Knowing how we think is critical to help promote any kind of behaviour: charitable donation, greater health and wellness, stronger loyalty and customer satisfaction, achieving life goals and so forth.

Would be great to hear if ou guys have any ideas on what we could improve.

Cheers,

Jerome, Coglode writer


A lot of the reason is to do with the Cashless Effect - we pay more when we can't physically see the money.

http://coglode.com/gems/cashless-effect

A device is an even more abstract tool than a card due to it being multi-purpose.

Jerome


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