>The damage these inflict on Israel is not unsustainable, and they don't do much to create deterrence.
Has there been a study on this? What is the GDP loss of having however many Israelis go to bunkers due to incoming ballistics instead of working ?
If a trash cluster missile that costs 100k USD to build causes 1mio USD worth of GDP to not be produced (numbers completely made up) then it's very worth it.
No idea about studies or GDP; just observing that the losses inflicted by Iran on Israel in June 2025 did nothing to deter Israel from going on offence again eight months later.
Ballistic missiles do not cost only 100k USD to build. They are very unlikely to ever be that cheap. Rocketry requires enough precision to not explode on the launcher. Ballistic missiles with conventional munitions are only useful for point targets. Cluster munitions like Iran uses are an admission that they aren't targeting specific systems, aren't expecting to penetrate defenses, or other reasons why they would waste a ballistic missile on the modern equivalent of the Paris Gun.
Harassment weapons don't do much. None of the harassment campaigns done by the Nazis for example really amounted to anything.
Modern Shaheds can be possibly built at a scale to affect that, but we really haven't seen it happen yet. That would be something like thousands launched in a single wave against a single city or installation. But they still lack the precision and warhead to be targeted meaningfully.
You need WW2 industrial scale manufacturing lines worth of Shaheds to get beyond harassment. You need to be producing hundreds a day or more. That kind of industry is nearly impossible to protect from your adversary so unlikely to take shape.
> None of the harassment campaigns done by the Nazis for example really amounted to anything.
I hate to say it, but the aerial bombing campaign against Germany in WW2 was not terribly effective. The Germans were quick to decentralize the factories, and burning down houses did not impair the war effort much.
What did work was bombing the oil infrastructure. Germany ran out of gas.
What also worked was using the B-17 fleet as bait for the Luftwaffe. The Luftwaffe could not help but rise to defend the country, and then they were shot down by P-51s and P-47s and Spits. The goal was to erase the Luftwaffe, and it worked. (Even though German warplane production increased, the pilots were dead and irreplaceable.)
I only did these types of interviews when applying for internships in uni, but I really don't think you would get away with using an inbuilt binary search (via bisect left) in a question that is basically "binary search with a quirk".
It's certainly not an "elitist initiation ordeal" to ask a potential crewmate to sketch a library function they've selected, what abstraction or ideas it implicitly contains, and what bearing those have on their overall approach. GP's use of `bisect_left` is instructive here:
In [2]: Solution().findMin([1, 0, 1, 1])
Out[2]: 4
However, requesting a bug-free implementation of `bsearch()` (to say nothing of the actual problem being solved) during a timed, in-person interview is less a structured rehearsal of an individual's unique capacities, and more of a jumping-in ritual proving only a willingness to die for their cybergang.
My take: He wants "pauses" because he wants to resupply the strike group and/or wait for the Marine unit to transfer. I have my suspicions Iran isn't gonna fall for this trick.
>and he’s losing thousands of dollars per month because he misses hundreds of calls per week. He’s under the hood all day. The phone rings, he can’t answer, the customer hangs up and calls someone else. That’s a lost job — sometimes a $450 brake service, sometimes a $2,000 engine repair — just gone because no one picked up.
How much does it cost to have an outsourced receptionist? Even if it is 500 a month if we are really talking about thousands of dollars per month lost your ROI is still crazy.
Never mind an outsourced receptionist, some of those calls could be handled simply by the mailbox. Of course, some people will hang up once the mailbox message starts - but then again, some will also hang up once they realize they're talking to an AI chatbot, so...
This is the critical data —» how many people hang up on the AI chatbot vs how many people hang up on the voice message prompt.
If it is even close, well, the AI needs to be improved.
If the AI is way ahead, but still loses/drops more than a live receptionist (outsourced or in-house), the AI either needs improvement, or to be dumped for a live receptionist, and that's kind of a spreadsheet problem (how many jobs lost in each case, vs costs).
I think the question of lost opportunities versus costs is the best thing to look at here. You could pay a receptionist like 50-60k a year but they have to bring in the work. Maybe the AI dumps a percentage over a real receptionist but they still bring in more than the mailbox. But there's a cost to the AI too.
But the real question you should also ask is what else can that human do for you that the AI can't because they have eyes and ears and hands?
The question is more why employ a full time receptionist when fractional services are available and it’s an old well established industry. A couple hundred dollar a month could employ a human only when the phone rings and to schedule their visit plus any FAQ. I’m sure Ruby.com already has plenty of auto shop customers.
A barber won’t be able to service that many customers anyway. A barbershop which gets a phone call every two minutes probably has several barbers on staff and a receptionist.
He will still need a pipeline of work to keep himself and his team busy. Someone has to do that job, if clients are self selecting then it makes sense to automate it if possible.
I have a friend who runs a trade with an outsourced reception - they employ 3 full time people and the reception is about £150/mo for 9-5 manning of calls. He does the scheduling in the evenings.
If we take OP’s post at face value, presumably his brother is already at 100% capacity otherwise he wouldn’t be missing all these calls.
No - £150/mo for the service. I asked him and he said they take the calls, write up notes and he handles the callbacks/etc himself.
I don’t know if he’s “tested”, but he said he’s happy enough with the service. We don’t always have to AB test every possible option - sometimes good enough is good enough.
It's called a telephone answering service. Different companies have different billing methods, but the most common billing method is to bill for "work time" - you pay a monthly fee with a set amount of work time and then pay overage fees for any usage in excess of the monthly allotment. It's a good solution if you don't expect to be hammered with calls during your business hours (e.g. you expect to get at most 30 calls a day rather than 30 calls an hour), but it starts to get prohibitively expensive after you reach a certain volume. It's a good idea to keep track of the usage and consider "upgrading" to a full-time staff member once you get to a certain usage amount (then you just direct calls to the answering service when that staff member isn't available). It doesn't work very well if your call length is long. You also need to be realistic about what you want the agents to do. It's not like they can provide top tier support or resolve issues. Expect it to be exactly what it is, which is a telemessaging service. You'll usually get better luck with ones that specialize in specific industries. There are some that only answer for law practices, for example. Some only provide day-time support, while others run 24/7.
Well presumably 150 is what you pay to use the service, and they have like 100+ companies using it.
The model is exactly like Planet Fitness or similar gyms: It doesn't work if everyone visits at once, but you plan on most people using it once a week.
Yeah exactly - I don’t know how many calls he gets but it’s less than an amount to employ a full time person, but more than enough that it’s worth having someone to pick up a phone he can stay on the job.
Big old ad for Mongo right in the middle even with all my ad blocking, so I assume that is it. I hate being One of Those People because the trend toward doubting everything bums me out, but this is not 1982. People with fancy cars are not using some local guy with a lift in his backyard and even if they were, where is Dane located that he is missing 100s of calls for work on the Rolls, Ferrari, Bentley in addition to the ones that are keeping him so dangerous busy?
A good 'Service Writer' (the term you use for this job) isn't cheap and typically aren't outsourced. Usually because your (local) competition is going to be using them too. And also because customers aren't going to trust a person that is writing service for multiple shops.
That said, a good service writer is worth their weight in gold. Also, they are typically going to be the person you end up selling the business to when you retire. Most mechanics aren't good enough at the business side of things to actually buy, but service writers are.
Generally, by whether they know what’s going on at the shop. Usually if I’m calling on the phone, it’s for a specific answer that’s not gettable through a computer.
“Hey can you look out and see if Joe’s almost done with the blue Chrysler?” is an easy ask for the phone answerer at my local Joe’s shop (it’s his wife, and as a bonus she’ll also holler at him or his crew to hurry up because @alwa is waiting on it).
Contrast with the grant-funded pharmacy I use. Some management type suggested they could deal with their insane level of overwork by automating away the phones to a hostile and labyrinthine network of IVRs. Oh, it has “AI,” but only to force choices between forks in decisions trees corresponding to questions I didn’t have—and every path still eventually ends in “this voice mailbox is full, goodbye.”
After literal hours of my life trying to wrestle their IVRs into helping—I do sympathize with their workload and don’t want to be a special snowflake—I now drive 30 minutes to ask questions face to face.
In general I’ve maxed out what’s discoverable by automated means before I call. So a call center is both useless and insulting.
Responsible (directly or indirectly) for quite a few of them, mostly oldish and wheezy; I’m not myself mechanical; and we use the shop mostly for routine maintenance—rotate the tires every few thousand miles, swap the brake pads, deal with the oil changes/fluids/filters, etc.
Partly as a preventative measure: we trust them. In the rare cases when they find something, it’s real. As a consequence we get ahead of brewing problems.
Plus loyalty, to some extent; we try to throw work their way when we can, even if we probably could handle it ourselves. The relationship between our families goes back a good 60 years by now.
Fully grant that my situation is unlikely to be representative. And no shade toward OP—it sounds like a cool project thoughtfully done, and a real improvement over the status quo for her relative!
Plus, maybe the customer would prefer to support a business that invests in and employs from the local community, even if it costs a little more. Or they see it as a quality signal. If I call a plumber who outsourced their reception to a call center to save a few bucks, I'm starting to think, "What else is he willing to do to save a few bucks?"
Would redirecting them to a website where they can go through a guided intake and get some confirmation of a callback? A well designed UI that allows them to ID their vehicle (make/model/year) and the issue they're having? HTML5 has decent speech to text out of the gate and they can just talk it out.
Obviously that process could happen purely via voice but I think there's not as much love for walking through forms in a phone call.
If Joe has a PC in the shop with a tailored UI, he could get pings of pending requests and when he comes up for air, update the intake (via voice to minimize greasy hands) and initiate a call back then and there?
Related - Monro Muffler Brake apparently switched to an offshore call center model to handle scheduling every single auto shop location. I hear nothing but complaints from both fellow customers as well as the shop managers themselves about their local phone number being ripped away from them and handed off to a call center to try to schedule vehicle service from thousands of miles away.
Yes - but as others have mentioned you wouldn't have good advertising material for your AI "readiness" courses.
More to the point - does this garage even have the time and space to service more vehicles? Generating a bunch of new low-value/low-loyalty customers takes up time and space and might have a lower return-per-hour while making it harder to retain higher value returning customers.
Additionally, as "luxury mechanic" (apparently specializing in BMW but servicing other makes) you'll need to appeal to "luxury drivers" and bolting on more crap that makes the experience worse is probably not the way to do that.
>State-owned QatarEnergy may have to declare force majeure on long-term contracts for up to five years for LNG supplies bound for Italy, Belgium, South Korea, and China due to the two damaged trains, Kaabi said.
The inflation that we are about to get will severely hamstring the EU joint borrowing plans. If rates are above 4% the fiscal capacity will not be where it needs to be.
>I long thought their strong Gaullist stance on sovereignty was a bit silly in today's world, but turns out they were right along.
Every single French president since Mitterand (with a brief exception for Iraq that was more than made up by Libya) spent a large part of their time liquidating Gaullism.
From my personal experience, if I take your categorization as a guideline, 15-50 headcount is where "Power Culture" is going be a huge issue like 80% of the time. It can very quickly devolve into brown nosing and putting off high performing new hires.
>China, Tehran’s largest remaining economic partner, cannot receive Iranian crude while the strait is shut.
We have literally had like 5 headlines from major news agencies over the past few days confirming that Iran is exporting its own oil with what looks like close to 0 problems.
I don't know why you are getting downvoted. As a simple example of practical biology in USSR, the Eastern Bloc basically invented modern doping programs.
This is a perfect summary of why Habeck is an imbecile. It's the exact same problem.
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