Why not launch the new product in beta and attract signups from your current visitors? The most important product verification in my mind is having active users.
If you generate a lot of interest it's a great way to test your new product before you make the jump...
I'm in the health tech industry and thought Google Health was a great idea, but it all boils down to the doctor's office adopting the process. Many Dr's don't grasp technology very well and are usually too busy to care.
I guess they would rather have their customers sit in the waiting room filling out forms than getting them on with their day.
This will eventually be popular, just a little ahead of its time.
Their own technology and response to security questions hasn't reassured many of us about their commitment to privacy, as I've stated here in response to several of their press releases.
I had dinner with some of the DrChrono guys. I think they are working on security issues (which, honestly, lag far behind adoption as a concern; they meet some minimal standard which is technically HIPAA compliant and better than most small practices now.)
The biggest security concern for something like DrChrono IMO is availability; they do a better job of backups, DR, replication than a forgotten windows box running filemaker in the closet of a small medical practice, now.
I looked at Google Health. It is insecure. It was not ahead of its time: it failed to satisfy basic tech needs for protected, reliable health information.
The forms we have patients fill out in the waiting room are indeed a pain. However, locking them away in a file room prevents 99.9% of the harm a physician can do with medical records: breaching privacy...which you might agree is more than just a "pain" - it has the potential to ruin someone's life.
I think you will find that physicians are much more tech savvy than not, and are likely dealing with issues of trust and privacy that many non-medical people don't fully appreciate. Most physicians rightly will not entrust their patient's data to insecure technology.
The company definitely has plenty of customers and the reason they need me is that they have TOO many new customers coming their way for information on the software.
I'm sure most of the customers won't have any issues with Flash at the moment since many aren't technologically advanced.
If you generate a lot of interest it's a great way to test your new product before you make the jump...