I would have expected some privacy also. If there is no policy on this in Uber then this may be a greater blow to the their brand than anything else in this affair.
Personally I do not see what Kalanick did wrong here. He did not seek personal interaction with the driver. He was not abusive and IMO responded at the same level at which the driver engaged him.
That is all separate from my opinions about the (from my perspective) problem with replacing a publicly funded transport service with a for-profit effective monopoly.
There should be city-wide public transport running 24/7 driven by trained, unionized workers. Not a race-to-the-bottom, gig-economy semi-monopoly.
Personally I do not see what Kalanick did wrong here. He did not seek personal interaction with the driver. He was not abusive and IMO responded at the same level at which the driver engaged him.
That is all separate from my opinions about the (from my perspective) problem with replacing a publicly funded transport service with a for-profit effective monopoly.
There should be city-wide public transport running 24/7 driven by trained, unionized workers. Not a race-to-the-bottom, gig-economy semi-monopoly.