> What possible benefit to arguing about pricing with the passenger, regardless whether he's the CEO?
How about "getting that CEO so far into a corner, you can rate him one star, shame him publicly, and still get an apology"?
That driver, even though he didn't make the best possible argument for his position, has been tremendously influential.
And the position of "don't complain, you're free to leave" didn't even make sense in the 19th century when it was used against people complaining about child labor or fire safety.
How about "getting that CEO so far into a corner, you can rate him one star, shame him publicly, and still get an apology"?
That driver, even though he didn't make the best possible argument for his position, has been tremendously influential.
And the position of "don't complain, you're free to leave" didn't even make sense in the 19th century when it was used against people complaining about child labor or fire safety.