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> It is wasteful to pay him a doctor's salary to answer phones

Are you referring to:

> In the mean time, I field 12 phone calls from ED, GP and other units. … I get called four more times between midnight and 6am.

These are clinical calls: the other units need information about previous treatment, or clarification about current treatment, or updated instructions due to a change in conditions.

E.g.

> Ring, ring

> Hello, this is the Levi residence, Dr. Levi speaking

> Hello Dr, patient XXX's vitals have changed/is reporting discomfort, do you want to change treatment?

> Yes, administer X ccs of Drugaline and call back if their situation doesn't improve in 2 hours

> OK, thank you Dr



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