I just wish they were more professional in their communications. Service went down hard this weekend and their response was a cat GIF. Hard to justify to anyone in business that they should take it seriously. A shame when their tech is such a great match for professional collaboration, and all it would take to grow it organically would be less marketing copy not more.
We take outages seriously internally, but users generally don't care about the nitty-gritty. For a full, detailed postmortem on that outage you can check out our status site: https://status.discordapp.com/incidents/ywdwttd6b0hg