Another factor here is the "fear of the new". Which is worse, dying in a car accident or dying in a nuclear blast? Well, neither really. But which generates more fear in you? Dying in an accident can easily be a horrific, painful death, but everything else about it is familiar, so we turn down the knob on the fear-o-meter on the idea.
Similarly, banks treat their customers like crap all the time. But it's a crap that everybody has grown used to and come to expect. But when PayPal makes a mistake or has bad policies or poor customer service in any instance people will scream to high-heavens on the internet about it until the entire world has heard.
For myself, PayPal has treated me better than at least half the banks I've ever had accounts with (especially Bank of America), so I'm inclined to give them a little slack now and again.
Similarly, banks treat their customers like crap all the time. But it's a crap that everybody has grown used to and come to expect. But when PayPal makes a mistake or has bad policies or poor customer service in any instance people will scream to high-heavens on the internet about it until the entire world has heard.
For myself, PayPal has treated me better than at least half the banks I've ever had accounts with (especially Bank of America), so I'm inclined to give them a little slack now and again.