It's not "curmudgeonliness", it's the real deal. And the article makes your point, but in different words.

Adding stuff itself doesn't disturb anything. But if the added stuff interferes with existing features in any way - including UI friction and performance degradation - people are gonna get angry ("badwill" will be created). Doubly so if you start removing features.

It's important point to keep repeating, because accumulation of badwill doesn't show in the telemetry, so data-obsessed companies don't get it.