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This might be plausible, but it can't possibly be confirmed which makes it no better than speculation. I'm as frustrated as the next guy that my Captivate is still running Eclair, but stuff like this doesn't really get us any closer to a solution.

When both carrier and manufacturer neglect to offer explanation or consideration for their collective failure to deliver, they must collectively be held responsible. This means switching carriers when possible and buying from different handset manufacturers. This approach has teeth, but only in large numbers. That's why it's so important to set this silliness aside and focus on real and tangible things the average consumer can do. Focusing on fantastical stories of employees clandestinely posting anonomyous accounts of shady contract terms makes for great drama, but still leaves us without resolution. And quite honestly if it took this story to urge you to action then you weren't all that disappointed in AT&T and Samsung's failure in the first place.



Yes, everyone should be aware that not everything they read on the internet is true.

As a consumer, this is very useful even without confirmation. If it's true: it explains why some carrier-shipped phones aren't updated. If it's entirely made-up and speculative ... it still might suggest a business reason why carrier-shipped phones aren't updated.

Reminds me of this quote by Thomas Kean:

I remember going over a whole report the FBI gave me, 300 pages, "Classified" stamps all over it. I read the whole thing, 300 pages, with an FBI guy looking over my shoulder. After I was finished I turned to him, [and] I said: "I've read all this in the press! Why is it classified?" And he looked at me and said, "But you didn't know it was true." That was his answer.


> I'm as frustrated as the next guy that my Captivate is still running Eclair, but stuff like this doesn't really get us any closer to a solution.

Maybe you already know, but you can get an unofficial Froyo rom from xda-developers. And before people jump on me about how it won't work for their mom or next-door neighbor - this is just a tip for fellow HNers, in case they didn't know already.


I'm no expert on flashing ROMs but bit the bullet this weekend. Flashed the latest Cognition ROM (3.02) to my Captivate. It was easy to do (for users of HN) and is quite an improvement over stock. I'd recommend owners of Captivates look into it. Take the standard precautions, read up, make backups, etc.


Everything I've read is that the UX on the custom roms isn't exactly breathtaking. Am I mistaken?


Forget the mods, you can download and flash any stock rom you like, leaked straight from samsung: http://forum.xda-developers.com/showthread.php?t=846913

You're right, the mods are all pretty disastrous IMO.

Also if you're worried about those leaked 'stock' roms, theyre just TAR files afaik, people on that forum regularly pull them apart and diff the binaries against those compiled from samsung's official source code which you can get here: http://opensource.samsung.com/reception/reception_main.do?me...


I'm not sure what you've read but you can have regular "stock" functionality (minus Sense, MotoBlur, TouchWiz in most cases) in a custom ROM. It's really up to whoever puts the ROM together what theme or differences it has. Some are good, some are bad.

In CyanogenMod's case, you can have the stock feel with more options.


Talking about Epic 4g specifically (which is a Galaxy S phone) - I updated to Sprint test release of 2.2 (DK28), converted to EXT4 from the absolutely horrific RFS and then updated to Quantum ROM. It is a lot better - lags gone, battery life improved a lot, and to your question - I also have the stock Epic UX with TouchWiz. If you want all the Sprint apps along with TW UX - There is another ROM that was recently updated - TrulyEpic 1.2.

But Samsung sucks - I am not going to buy anything they sell - even ignoring all of the rumors they have badly botched up by not updating to 2.2 for all of their US Galaxy phones for so long.


I have the Fission ROM for the Droid X and it looks completely stock. You can get certain parts from Gingerbread, such as the status bar and Launcher ( the Launcher app is basically the home screen ), or you can stick with the stock ones from Froyo.


I prefer the stock UI, which should be available for all phones. I don't have a Galaxy S phone, so I don't know if TouchWiz is available with any of the custom roms for them. Either way, that info should be on the xda-developers website.


I actually find Touchwiz to be a few steps above the default Android experience. The colors are nice...the icons are beautiful. My vanilla Droid 2 running Froyo looks dull comparison.


Summaries of Android upgrades by manufacturer and carrier:

http://blogs.computerworld.com/17649/android_upgrades

http://blogs.computerworld.com/17650/android_upgrades_carrie...

tl;dr, Your best bet for upgrades is a high-end HTC phone on Verizon. If you go with Samsung or AT&T, you're out of luck.


> Your best bet for upgrades is a high-end HTC phone on Verizon.

Your best bet is a phone that's designed to be rootable. Why put something like that in the hands of the user-hostile carriers?


Surely your best bet is an unlocked phone running vanilla Android, rather than any carrier-customised variant? Every carrier customisation has to be ported to the new version each time the OS gets upgraded.


I agree. Though the only unlocked vanilla android phones I know of are the ones from Google. Good devices, but limited selection.


Regarding "It seems safe to say, then -- no big surprise -- that aside from considering a phone's manufacturer, going with a higher profile, top-of-the-line device will improve your odds of receiving regular OS upgrades..." The Epic 4g has been Sprint's flagship phone, still running Eclair. I'm regretting not going with the Evo at times.


I'm on Sprint with a Samsung Moment, forever stuck on 2.1. The Moment was officially dropped by Samsung 9 months from release with the only recent update being a fix* to the radio driver because the CDMA radio would die so badly it couldn't call out (including being unable to call 911...an FCC violation) and it required a reboot to fix.

Sprint has been known to replace it for free with an HTC Hero if you throw enough tantrums and demand enough replacements of the same model, but really, Samsung is to blame here. I will never own another Samsung phone and have prevented others from buying them as well. I've personally given up hopes of the problem ever being rectified, but I'm switching my family to Verizon/iPhones at the end of my contract.

* It didn't really fix anything. The radio still dies randomly, just slightly less often.


Those two links are absolutely fantastic!


Agreed - but a little transparency on the public front for both Samsung and AT&T would go a long way. I have been on the fence about installing a hacked 2.2 rom on my captivate, but never did because I just had a feeling that the update was coming 'next week'. That was 4 months ago.


Do it. My Galaxy S with 2.2 is so much better than with 2.1 that it seems like a different phone. It's faster, more stable, the battery lasts longer. I wish I'd done it sooner.


Agreed - even I upgraded my Galaxy S (Vibrant) to Gingerbread Clone (eb-productions) and have better battery life and an amazingly accurate battery life widget.


thx diego. game on.


> When both carrier and manufacturer neglect to offer explanation or consideration for their collective failure to deliver, they must collectively be held responsible.

No, you can only hold the organization that you have a business relationship with responsible.




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