Same story happened to me last Friday. I put in an order on their website, met their minimum delivery order amount, and yet when I got the confirmation email an hour later, I found out 3/4 of my items were being shipped to my nearest (35min, 60km) home depot.
I called customer service and was told it was impossible to change the order so all get delivered, and that it was impossible to cancel the order. My only recourse is to go to their wharehouse, pick it up, then ship it back.
I don't love amazon, but they don't pull this crap on me.
I’ve had that happen too but I intentionally did it to get a discounted battery for my riobi drill. I got the batch discount for multiple items had the stuff I didn’t want sent to store and just had to show up to return it
I called customer service and was told it was impossible to change the order so all get delivered, and that it was impossible to cancel the order. My only recourse is to go to their wharehouse, pick it up, then ship it back.
I don't love amazon, but they don't pull this crap on me.