This should be obvious to you now, but all Home Depots are out of chest freezers. Same with masks and many gloves.
For the issues with ordering, Home Depot ordering systems are truly a mess. There is very little automation after your order is sent to the store. The order system (ESVS) is also just a UX nightmare, making it difficult to do anything beyond a very specific workflow.
My personal favorite bit of insanity is we list certain prices online that aren't available in store. If you go to check out and want that price in store you have to order it online and wait for it to show up in our system. Then you can pick it up at the service desk. Even if it's in your hand.
For the issues with ordering, Home Depot ordering systems are truly a mess. There is very little automation after your order is sent to the store. The order system (ESVS) is also just a UX nightmare, making it difficult to do anything beyond a very specific workflow.
My personal favorite bit of insanity is we list certain prices online that aren't available in store. If you go to check out and want that price in store you have to order it online and wait for it to show up in our system. Then you can pick it up at the service desk. Even if it's in your hand.