A late addition because of something that came up today. I've had a laptop problem for a few days - screen blanking was failing. Immediately on blanking, the screen would reawaken, generally rearranging my open windows.
On Windows I would have vaguely but very briefly googled. I would either find a quick fix or not, and be on my way.
On Ubuntu I only bother searching online if I know what software's causing it, and it's open source. Otherwise I find the signal/noise ratio too high (and I rarely get useful answers on SO or other forums - I either get nothing or too many people helpfully but uselessly saying "try this!" "try that!"). More often I just dig into things myself.
So I trawled the syslog, couldn't initially find anything, narrowed down by triggering the issue deliberately while `journalctl -f`'ing, etc. I traced the problem to a recently installed Gnome extension that was crashing X on screen blanking. An uninstall failed so I had to find out where extensions are on the filesystem, remove it manually, restart mutter, etc.
The whole thing took about 25 mins.
The upside for Ubuntu here is that I could actually fix the issue. This is rarely a given with Windows (though for me it produces fewer such small issues). On Windows, if I can't fix something that's not critical within a few minutes, I end up just putting up with it. These accumulate over time and I find the OS increasingly irritating. Ubuntu's irritation level doesn't increase over time (though its plateau is way above zero). The downside for Ubuntu is that this really does involve more fiddling time (a known known because I keep logs). For me (a regular non-expert user) anyway.
On Windows I would have vaguely but very briefly googled. I would either find a quick fix or not, and be on my way.
On Ubuntu I only bother searching online if I know what software's causing it, and it's open source. Otherwise I find the signal/noise ratio too high (and I rarely get useful answers on SO or other forums - I either get nothing or too many people helpfully but uselessly saying "try this!" "try that!"). More often I just dig into things myself.
So I trawled the syslog, couldn't initially find anything, narrowed down by triggering the issue deliberately while `journalctl -f`'ing, etc. I traced the problem to a recently installed Gnome extension that was crashing X on screen blanking. An uninstall failed so I had to find out where extensions are on the filesystem, remove it manually, restart mutter, etc.
The whole thing took about 25 mins.
The upside for Ubuntu here is that I could actually fix the issue. This is rarely a given with Windows (though for me it produces fewer such small issues). On Windows, if I can't fix something that's not critical within a few minutes, I end up just putting up with it. These accumulate over time and I find the OS increasingly irritating. Ubuntu's irritation level doesn't increase over time (though its plateau is way above zero). The downside for Ubuntu is that this really does involve more fiddling time (a known known because I keep logs). For me (a regular non-expert user) anyway.