> Most of the users will just get on with their life when using your software, but it is the "power users" who will make sure that you're aware of how much your team's work sucks.
It is enough that one make a viral blogpost detailing why he thinks your software sucks, for a lot of people to instantly put your software in the "won't touch" category though.
There is no such thing as "regular folk". People with an interest in photography will follow photography blogs, people with an interest in music will follow music websites, etc...
e.g. music making forums such as GearSlutz / KVR have 380k / 390k members.
DPReview, for all things photography has millions of posts. And only a small portion of people are active, the immense majority just reads without registering an account - for instance the current ratio in gearslutz is 8:1 (714 members and 5929 guests).
> It is enough that one make a viral blogpost detailing why he thinks your software sucks, for a lot of people to instantly put your software in the "won't touch" category though.
People in general just want an app that does what they want to be done. A lot just install the first search result, some will look at options and comparisons. But saying one blog post will make a lot of people put a software in the 'dont touch' category doesn't seem that realistic
Case in point. Music notation is a good example. There's Sibelius, which is the most widely known software for transcribing music. And it's been on top for a long time. But since everybody in the music community dislikes its UX, many people will jump it straight over and go to the second google result.
> How much blog posts about software do you think regular folks read?
Zero, probably, but one might argue that opinions of power users have somewhat of a disproportionate weight in that they influence close friends and family much more than those of average users.
It is enough that one make a viral blogpost detailing why he thinks your software sucks, for a lot of people to instantly put your software in the "won't touch" category though.