Blake, Nosko & Tadelis, 2015. "Consumer Heterogeneity and Paid Search Effectiveness: A LargeāScale Field Experiment," Econometrica.
https://econpapers.repec.org/paper/nbrnberwo/20171.htm
I'm sure the landscape has changed since then in terms of there being more accountability (better tools to measure things like ROAI and mgmt demanding stronger evidence of marketing efficacy).
Blake, Nosko & Tadelis, 2015. "Consumer Heterogeneity and Paid Search Effectiveness: A LargeāScale Field Experiment," Econometrica.
https://econpapers.repec.org/paper/nbrnberwo/20171.htm
I'm sure the landscape has changed since then in terms of there being more accountability (better tools to measure things like ROAI and mgmt demanding stronger evidence of marketing efficacy).