That might be the trigger but it wouldn't be the root cause.
For example web and backend servers for cloud services shouldn't be affected by whether people are sat in one location or another. However if those systems requires lots of maintenance to keep running and people are less available due to COVID then you'd see a rise in downtime. But that would mean it's not COVID that's the problem, it's the amount of maintenance required and COVID only surfaced that problem.
For example web and backend servers for cloud services shouldn't be affected by whether people are sat in one location or another. However if those systems requires lots of maintenance to keep running and people are less available due to COVID then you'd see a rise in downtime. But that would mean it's not COVID that's the problem, it's the amount of maintenance required and COVID only surfaced that problem.