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Last one we had was because the ssh connection was lost during the apt upgrade (gitlab omnibus ce).

Another one I remember was when some new configuration key was needed and prevented one of the components from starting (took ~2 hours to find what it was).

It doesn't happen often, don't worry that much though, gitlab omnibus works well, but is hard to investigate/fix because it's huge and not a tech stack we do understand well since we mostly use gitlab-ctl commands, so when something goes wrong it's hard



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