One of the big selling points of Bitcoin was it was supposed to enable free and fast transactions. As it turns out, the average transaction clearing time is 200 minutes and transaction fee is about $11. Now, compare that to Australia's New Payments Platform, which enable instant free transfers of fiat.
Perhaps there were people who thought Bitcoin was supposed to enable free and fast transactions but obviously it isn't. There are other cryptocurrencies that are. Bitcoin is more like digital gold.
https://www.coindesk.com/bitcoin-transaction-fees-hashrate
https://www.blockchain.com/charts/avg-confirmation-time