Thanks for the tip but I already checked the filter after phoning Samsung. I will check YouTube just in case I’ve not done it correctly though.
Personally I think some research suggests it might be the suspension of the drum which should be easy to replace but there is no need for that to ever fail, even after < a year. Sorry for the off topic chat everyone :-/
Personally I think some research suggests it might be the suspension of the drum which should be easy to replace but there is no need for that to ever fail, even after < a year. Sorry for the off topic chat everyone :-/