Our relationship to chat bots and assistants is going to get a lot more unsettling in a few years.
Consider the difference in cognitive load and emotional burden between a human hitting you up in the Whole Foods parking lot to donate, and, the junk mail you deleted/recycled.
We have no defenses against autonomic-level mirror neuron empathic response when the uncanny valley is bridged...
Imagine the call center bot whose eyes flick to one side for a moment, that being the tell of when a call center human takes over to handle a corner case.
Our relationship to chat bots and assistants is going to get a lot more unsettling in a few years.
Consider the difference in cognitive load and emotional burden between a human hitting you up in the Whole Foods parking lot to donate, and, the junk mail you deleted/recycled.
We have no defenses against autonomic-level mirror neuron empathic response when the uncanny valley is bridged...
Imagine the call center bot whose eyes flick to one side for a moment, that being the tell of when a call center human takes over to handle a corner case.
OH LAWD ITS COMIN