I haven’t seen the terms of the deal but it presume that most customers on the monthly retainer will not submit a task every day, maybe on average every 4 or 5 business days. That changes the maths quite a bit
Determining "fair use" could be the challenging bit. Sounds like the potential clients who see a flat monthly fee as the attraction are the ones who could really benefit from having a designer on payroll but don't have the funds
Yes, thank you! We guarantee 24h turnaround Mon-Fri. The designers matched keep working with the same brands for a long time (we have 18+ months client already, one of the early ones) so they need weekends for sure.