In the UK, Family Court proceedings are secret. I agree that it's wrong; but the rationale is that this kind of court proceeding often needs participants to have confidence that what they say to the court isn't going to be made public. I agree with that too.
I think it's fine to protect the identity of the participants; but I think that if the way these courts work were more widely known, then reform would come quicker. It's a sort of Catch-22.