My developer relations team uses Discord. For us, it is more about strategy and design questions that are often tied to the customer's particular use case. If there are common themes or challenges, we will turn it into a blog post, video, docs, etc to capture it.
Other discussions such as "why doesn't this code work?" or "this behavior seems unexpected" we redirect to StackOverflow and GitHub. Discord also serves as an activity hub for us as we have channels with automated feeds from blogs, youtube, stackoverflow, github, twitter, etc all located in a single location.
Other discussions such as "why doesn't this code work?" or "this behavior seems unexpected" we redirect to StackOverflow and GitHub. Discord also serves as an activity hub for us as we have channels with automated feeds from blogs, youtube, stackoverflow, github, twitter, etc all located in a single location.
This pattern seems to be working for us.