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No grocery store has my personal details...and yes I also have a big problem with grocery stores employing that tactic against children. Its psychological abuse and I will never, have never, taken a child in these places.

Horrible behaviour is not acceptable because other companies do it. What kind of argument is that?

Calling customers a User, is calling them a human being with a certain behaviour attached (using your app/service).

Naming your customers animals is a reflection of attitudes towards these customers. A hostile attitude I have tackled multiple times and every time I have called out, walked out, or changed the company. Its hard, not for everyone and I cant recommend it. I am just too aware of the tragic social impact of these tactics, and I have to try and not make the world a worse place.



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