The logs are what you have. It's like the investigation after a plane crash, where you have some black boxes, some radar images, observed distribution of wreckage, whatever. You probably don't have all the data you would like to, but you use whatever you can get your hands on.
Better tools for analyzing logs are fine, but the idea of some ML tool that you throw random logs through and have it automatically identify significant events seems like a pipe dream.
Better tools for analyzing logs are fine, but the idea of some ML tool that you throw random logs through and have it automatically identify significant events seems like a pipe dream.