But that's the same if you have multiple billing contacts. What is required is that the responsibility in the group of people that receive those notifications is clear.
Having multiple people that receive billing notifications is strictly better than having a single person - what happens if that person is on vacation, sick, overloaded? No one even has a chance of catching this. If at least one other person receives those increasingly important emails, they at least have a chance to catch this before it breaks.
Having multiple people that receive billing notifications is strictly better than having a single person - what happens if that person is on vacation, sick, overloaded? No one even has a chance of catching this. If at least one other person receives those increasingly important emails, they at least have a chance to catch this before it breaks.