The original poster said they paid their bill, they were assured they would not have their account suspended, then it was suspended anyhow despite them being fully paid up.
Your parent said OP did what they were supposed to and paid, but got cut off anyhow -- to which you replied "You don't know that. Maybe that's the case (I'm sure it happens sometimes), but most likely it isn't."
I'm not sure how to interpret that other than you saying OP is probably not being truthful in their account of the situation.