Had AWS payment issues at one company spending ~$20k/mo. Had some technical issues trying to catch the bill up. Contacted support, obviously concerned. It was entirely a non-event to them. Basically just said as long as you're in contact with us, we're not gonna shut anything off don't worry about it. And... they didn't.
At other companies where we've had an active and involved account rep literally just shot off one email and got back a "no worries, I put a block on the account so it can't be suspended without my approval".
I know in the past I've had personal accounts go a couple months in the red when a card expired and I wasn't staying on top of the emails.
These sorts of things are really only an issue with one specific provider.
At other companies where we've had an active and involved account rep literally just shot off one email and got back a "no worries, I put a block on the account so it can't be suspended without my approval".
I know in the past I've had personal accounts go a couple months in the red when a card expired and I wasn't staying on top of the emails.
These sorts of things are really only an issue with one specific provider.