This is why I won't do AirBnb any more. Even with a relatively honest host, they are simply not equipped to handle an issue the way a hotel can. Hotels have engineers on duty or on call to fix a bad toilet, broken lock, or electrical problem and/or swap you to another room (or even another hotel!) if there's something wrong with your room. If there's a problem with the room you rent from an AirBnb host, there's nothing they can do.