Booking.com is a large travel aggregator, Nasdaq listed (BKNG) with a 74B market cap - 6x the size of Expedia. They’re just not as big in North America.
These initiatives saved the hotel industry during COVID when demand fell off a cliff. These hotels still had mortgages but no clients. State intervention saved the industry.
This a massive overstatement. There are over 1,000 hotels in Los Angeles county, 35 participated in Project Roomkey. Hotels don't want to shelter homeless for obvious reasons. That's why LA now has a ballot initiative to force hotels to give up rooms to the homeless.
And the reason she experienced what she did is because of Project Roomkey and other similar initiatives - https://www.cdss.ca.gov/inforesources/cdss-programs/housing-...
These initiatives saved the hotel industry during COVID when demand fell off a cliff. These hotels still had mortgages but no clients. State intervention saved the industry.