Nope, not at all. Simple UI, go to book and the important stuff like when your booking is cancellable until is right there. And if I want to change my payment card, I just push the button and it works.
> Good luck getting any after purchase support from booking.com.
I have, and it was great, FWIW. (Hotel I booked at had stopped doing 24-hour checkin in between when I booked and when I arrived - I was able to message booking.com, no calling and waiting on hold, and they sorted it out despite a language barrier).
Nope, not at all. Simple UI, go to book and the important stuff like when your booking is cancellable until is right there. And if I want to change my payment card, I just push the button and it works.
> Good luck getting any after purchase support from booking.com.
I have, and it was great, FWIW. (Hotel I booked at had stopped doing 24-hour checkin in between when I booked and when I arrived - I was able to message booking.com, no calling and waiting on hold, and they sorted it out despite a language barrier).