I vaguely recall thinking that B&N was doing better a few years before the pandemic, in the sense that despite their financials, it was feeling more appealing to shop there than it had been in like ... 2012?... and was tending to have more people in it. Maybe I'm misremembering the timeline? But I'm pretty sure it was pre-pandemic.
Regardless, can't agree more that a CEO whose interest is in something besides money-grabbing at the expense of the health of the business is actually how you make a store successful. Somewhat more cynical about the long-term health because it seems like once stores become appealing, they'll cash in on that by going back to money-grabbing, but we'll see...
Regardless, can't agree more that a CEO whose interest is in something besides money-grabbing at the expense of the health of the business is actually how you make a store successful. Somewhat more cynical about the long-term health because it seems like once stores become appealing, they'll cash in on that by going back to money-grabbing, but we'll see...