I'm talking about the 1980s or so--so a long time ago. There were some big city bookstores that would have a special customer service desk but my recollection from rarely using was that it would take a while. In general, I remember special orders for books not in the store as not really being a customary thing generally. (And for out of print books being pretty much on you to look through individual stores.)
80s as well. But then, I was but a wee lass, and maybe my choices were easily available, just not in store.
Still, now I'm deeply interested in reading an account of how different book selling systems in the 80s worked. (Yes, I'm avoiding other tasks, why do you ask? ;)
