Ford lied to its own dealership when my coworker went to them about a transmission slip with his 2012 Ford Fiesta.
He had the people at the dealership drive the car. They acknowledged the problem and got on a call together with Ford. Ford refused to even entertain the idea there was a flaw but less than a year later they came up with a "software patch".
Pete would bring it up with anyone he met. Do not buy a Ford Focus / Ford Fiesta with automatic transmission.
Most people will give up, stop researching and buy a new car when the dealer tells them it can't be fixed.