It's actually incredible how bad the Google Home app and the whole account debacle is.
Had the old Nest thermostat and a few cameras for ~7 years. All worked pretty well with the Nest app.
I moved and bought the cheaper Nest thermostat E ~18 months ago, and it is without a doubt, the worst thermostat I have ever seen. First, it won't even run without being connected to the Google Home app. Then, app setup would fail repeatedly with a generic "Failed to setup" message. I had to get on Reddit to discover it doesn't work with G Workspace accounts.
And after all of that, the touch controls are next to impossible to use. And they somehow managed to make setting the temperature incredibly confusing. Like using an app should make that easier, but it is far, far harder than the on-device config screen on the Honeywell thermostat from 2004. It's.... I don't understand.
THEN, last week, something happened and I can no longer access any of the old Nest stuff in Google Home. It was in a separate Google account, and everything just disappeared. And Google wants me to verify access to that account using some bizarre onetime code setting buried in my phone, which repeatedly fails. So I can't use any of that stuff either.
I hate ranting on the internet, but wow this has gotten out of hand.
Had the old Nest thermostat and a few cameras for ~7 years. All worked pretty well with the Nest app.
I moved and bought the cheaper Nest thermostat E ~18 months ago, and it is without a doubt, the worst thermostat I have ever seen. First, it won't even run without being connected to the Google Home app. Then, app setup would fail repeatedly with a generic "Failed to setup" message. I had to get on Reddit to discover it doesn't work with G Workspace accounts.
And after all of that, the touch controls are next to impossible to use. And they somehow managed to make setting the temperature incredibly confusing. Like using an app should make that easier, but it is far, far harder than the on-device config screen on the Honeywell thermostat from 2004. It's.... I don't understand.
THEN, last week, something happened and I can no longer access any of the old Nest stuff in Google Home. It was in a separate Google account, and everything just disappeared. And Google wants me to verify access to that account using some bizarre onetime code setting buried in my phone, which repeatedly fails. So I can't use any of that stuff either.
I hate ranting on the internet, but wow this has gotten out of hand.