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"we can benefit from the improvements that others make and others’ use of those tools can"

I have always had the impression that maintaining an open source project is way more work than you get back from "the community" of users. Is this not true? Are for instance the internal facebook react users benefiting a huge amount from what outside contributes have built on top of react?

I think an unspoken dimension is that kneecaping the other big tech companies' entrenchments and denying them a market is always good for them - esp when as they point out, it doesn't actually hurt any of their own business interests. Other faang are always a future threat. Hurting them is always a good business move



Broad use helps uncover bugs and make the software more resilient and reliable. They don’t fix all the bugs, and they don’t build features the community wants for the sake of it, but having users of your tools is a benefit.


Not only that, but also increases the talent pool you can hire from that has familiarity with your internal tooling from the start.


You get less input from the community than what you put in, but you also get different input than you would get from in-house devs who are all in the same bubble.


> I have always had the impression that maintaining an open source project is way more work than you get back from "the community" of users You get a ton of valuable work back from quality contributors. There is a vocal minority of people complaining that they feel burned out because of contributions but attracking some high quality contributors can help a lot. Pretraining new hires is valuable and the new hires will also train on the open source project docs.




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