I’ll be honest, I’m one of the people that needs instructions for Apple products. I’ve been buying them online — each time becoming frustrated with the lack of instructions and the assumed knowledge necessary to use them.
Oh, you didn’t know that there’s actually two different places to swipe down at the top of the phone? Everyone knows about that, you idiot!
For the iPhone at least there is a fairly extensive user guide online. It doesn't help much for technical issues but did a decent job explaining how to do things.
In my case, I learned about setting up a triple-click shortcut to pop up the accessibility menu so I could unmute the phone via software due to a broken side switch that won't stay on. I'm sure this is available elsewhere online, but using Google just took me to the regular places - typically someone posting on an Apple forum trying and failing to get help.
Oh, you didn’t know that there’s actually two different places to swipe down at the top of the phone? Everyone knows about that, you idiot!