This is the main plan: A: Approach customers with a personalized warm welcome P:... | Hacker News

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		rvnx on July 10, 2023 \| parent \| context \| favorite \| on: Apple plans a slow, appointment-only rollout of Vi... This is the main plan: A: Approach customers with a personalized warm welcome P: Probe politely to understand all the customer's needs P: Present a solution for the customer to take home today L: Listen for an resolve any issues or concerns E: End with a fond farewell and invitation to return

penjelly on July 10, 2023 [–]

thanks. seems like the geniuses in the original commenter might be getting stuck on the second P

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