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Plus there are some customers who misscan stuff to pay less (they buy a lot of "bananas").

also the discretionary purchases that occurred while waiting in line disappear - no gum/chocolate bar or celebrity/gossip magazine sales



The discretionary purchases still exist as the line to the self-checkouts go thought shelves with check-out merchandise


You used to be standing around bored watching the cashier swipe items, now you're busy swiping items yourself; I suspect the number of gum purchases drop on the self-checkout line (but the longer winding path may grab a few more drinks, but only if it's backed up).




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