That sword cuts both ways. A business that manages all aspects of its business p... | Hacker News

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		insickness on Dec 14, 2023 \| parent \| context \| favorite \| on: Unattractive funds managers outperform funds with ... That sword cuts both ways. A business that manages all aspects of its business properly, including web presence, outreach and customer service, may signify of a higher quality of work.

chii on Dec 15, 2023 [–]

its a version of https://en.wikipedia.org/wiki/Goodhart%27s_law

the metric is of a good site or a poor site being a proxy for the quality of the service or product.

As soon as this metric becomes common enough, it gets gamed, and thus fails as a good metric.

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