No, you missread. The PDF that works is created by anything that does not use the full spec of new PDF versions. We have chosen Libreoffice because we already use it for other things. If we recreate the PDF in Libreoffice as PDF archive version it works just fine. The problem is usually a pamphlet created by some ad agency using the absolutely latest version of some layout program, neither adobe nor libreoffice. The PDF usually works just fine in Adobe but not in our pipeline that uses all sorts of linux programs to process into a JPG in the format and orientation our system needs. Noone has had the time or energy to fix it since most stuff works so for now it will be downsampled by a screenshot and just showed into the system. The added benefit is the PDF shrinks from 150 MB to 300 kB in the process.
Adobe Acrobat is the only thing that can handle all cases yes. All other programs uses (different) special cases each and most of them fail in some edge cases. It can be funny letters showing up because of fonts not working properly or images disapearing or all sorts of things. I have given up to fix them all. I still have a library of PDF's that we used to run through to try to get as many as possible to work.
Adobe Acrobat is the only thing that can handle all cases yes. All other programs uses (different) special cases each and most of them fail in some edge cases. It can be funny letters showing up because of fonts not working properly or images disapearing or all sorts of things. I have given up to fix them all. I still have a library of PDF's that we used to run through to try to get as many as possible to work.