I do when I can. For AT&T I was able to just go to the store and do it. For eBay, we had to acquiesce as they were holding sales payouts hostage.

They won’t protect it. Is small claims court an option?

Not for me personally. I already have too much to be doing to waste my time going to court. Plus, we all know what eBay does to people who upset them:

https://www.justice.gov/usao-ma/pr/ebay-inc-pay-3-million-co...

Not clear I guess, but I meant small claims for anyone facing the same issue. Over and over we get bullied by these big companies looking to solve their problems at the expense of the little guy. And have no recourse.

Ah, yeah, wasn't clear to me. I think most people are probably too busy or don't know where to get started to bring a claim themselves, though.

Ideally, the people we pay to represent us in government would actually represent our interests and that'd be how we deal with things like this.