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Klarna AI assistant handles two-thirds of customer service chats in first month (klarna.com)
54 points by Michelangelo11 on Feb 28, 2024 | hide | past | favorite | 3 comments


Related:

Klarna says its AI assistant does the work of 700 people - https://news.ycombinator.com/item?id=39531662


Comments moved thither. Thanks!


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Some more discussion here:

https://news.ycombinator.com/item?id=39531662




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