For the customers in my size category (50k to 1 million TEU / year) the answer is that they may have 2 or 3 planners, optimizing berthing slots and stowage plans, but other than that there is no coordinated effort.
You have to realize that these terminals are typically a lot smaller in terms of manpower than you might think. A terminal handling 1 million TEU/year may operate with 2-3 crews in a 16 hour/day schedule for handling ships and trucks, plus some extra people handling the empties. Let's say it's 60 dock workers a day. A typically office might only employ about 12 people in overhead: one for customs/quality stuff, one for invoicing and finance, one HR, a bunch of order entry / customer service people, and 2 or 3 yard/berth/stowage planners.
Unless you look at the biggest of biggest terminals, you have to essentially regard them as SMEs in a very non-sexy business, and they treat tech and fundamental research into optimization accordingly.
You have to realize that these terminals are typically a lot smaller in terms of manpower than you might think. A terminal handling 1 million TEU/year may operate with 2-3 crews in a 16 hour/day schedule for handling ships and trucks, plus some extra people handling the empties. Let's say it's 60 dock workers a day. A typically office might only employ about 12 people in overhead: one for customs/quality stuff, one for invoicing and finance, one HR, a bunch of order entry / customer service people, and 2 or 3 yard/berth/stowage planners.
Unless you look at the biggest of biggest terminals, you have to essentially regard them as SMEs in a very non-sexy business, and they treat tech and fundamental research into optimization accordingly.