What do you mean when you say it doesn't "work"? You click the windows icon and nothing comes up? It displays but nothing is clickable? On 2 different machines? Really? This seems like hyperbole. It sounds like there's a specific feature that doesn't work for you as it used to, but instead of describing the issue you've thrown up your hands and declared it to not work. If it truly does not open or respond to clicks I'd love to know about it and retract this comment!
- the start menu opens but displays only an empty box.
- the start menu opens fine, but application search produces zero results, not even if I type the complete name of the program I ran yesterday.
Yes, when something like this happens I throw my hands up and declare it not-working today. At least Winkey+R works and my most-used programs are pinned to the taskbar anyway.
Most of the time it's fixed after a good night's sleep, other times Windows manages to pull itself together after a few hours. It's usually not a blocker for me, so I don't care enough to keep rebooting my machine in the vain hope that some user action might fix it. It's my employer's machine, so my employer's problem, not mine.
Virus? I’ve used window for over 2 decades, along with Linux and I’ve never seen the start menu do anything like that. I’ve seen it hang of course, but I don’t even remember the last time.
> You click the windows icon and nothing comes up?
Not the GP, but, yup. Got fixed about 6 months later in a routine update.
Wasn't just the start menu, none of the icons are responsive in the taskbar either, so I couldn't change the volume, or switch networks, etc.[1]
Luckily, for me, Windows is used almost exclusively for unimportant stuff, like games, netflix/disneyplus/prime, surfing, etc.
[1] Not a major issue: all my game (and firefox) shortcuts are on the desktop, my headset has a volume knob and the wifi can be turned off/then on again using the laptop Fn-key (which I only did when it lost a connection once).
For me it truly does not open or respond to clicks, many times per day. Routinely the start menu opens on the wrong monitor, in a remote corner somewhere. And it does nothing when I click on it or press Enter. It's not a permanent condition, but a frequent one.
